Welcome to our help centre

If you have you got a question about the Suffolk Supply Chain, you're in the right place. If you can't find what you're looking for please contact us.

Why should I register on the Suffolk Supply Chain?

The Suffolk Supply Chain should be seen and used as an extension of your business development team. We’re providing you with a one-stop-shop for events, news and resources as well as finding opportunities that your organisation will be able to take advantage of, that will continue to benefit your sustainable growth.

My company is based outside of the boundaries of Suffolk. Can I register on the Suffolk Supply Chain?

The team at Suffolk Supply Chain are committed to ensuring that Suffolk organisations are at the heart of Supply Chains for any developments within the County. If your organisation is creating opportunities for Suffolk businesses then you are welcome to register onto the portal, and the team will be in touch to promote these opportunities as best we can.

What happens after I register?

You will receive an email confirming that we have received your submission. We will then review your data and be in touch if there are any gaps or areas needing clarification. Your profile will then be live on the portal and you will have full access to the resources and opportunities that are available to registered users. Please note that this process may take up to 2 working days, but please get in touch with the team if you have any queries.

How can I find out what opportunities are coming up or available?

Put simply, regular engagement. Our aim is to update you on the latest opportunities via events, newsletters and via the website opportunities pages directly. The more you engage with the team, the easier you will find it to keep in the loop with everything going on across the County.

What can I do to increase my chances of being invited to tender?

We encourage organisations to make opportunity requirements as clear as possible when they are listed, but there are a few things you can do to increase your chances:

Register your organisation on the portal
Make sure you have listed your capabilities on your profile, as well as uploading any evidence such as relevant certifications
Engagement via events and workshops is crucial in order to meet the ‘right’ people
Continue your own business development activities to find out which contractors might need your services. Remember, the team can often help with pointing you in the right direction of organisations and relevant contacts.

I have a question about a specific opportunity. Who should I speak to?

Each of the opportunities listed on the Suffolk Supply Chain will have contact information for the relevant person within the organisation. Please use the platform to send a message to this contact in the first instance. If you need further assistance, please reach out to the Suffolk Supply Chain team for help.